Cancel a purchase

• Manage billing: log in, open Plans and press “Manage billing”, then Cancel. It takes a minute, any time. Log in
• By email: hello@whoplayed.me, from the address on your account.
• By phone: +972 52 856 1400.

When you cancel, your plan runs to the end of the month or year you paid for and nothing more is charged. Your tracks and plays stay in your account on the Free plan.

Full refund within 14 days of your first payment, or of a yearly renewal, if we haven't shown you a play since. One refund per customer (by email address or card): after one, later payments, yearly renewals included, aren't refundable under this rule. Once we've shown you a play, the payment isn't refundable, because you asked us to start straight away. Where the law where you live gives you a stronger right (for example to withdraw from the purchase or cancel the transaction within 14 days), that right applies.

You can withdraw from a purchase within 14 days of your first payment, or of a yearly renewal. Logged in, use the button below; or write to us or call, and tell us it is a withdrawal.

Who Played, Inc., HaHaskala Boulevard 17 B, Tel Aviv 6789037, Israel. hello@whoplayed.me · +972 52 856 1400.